Returns & Refunds policy
At ZOR Activewear, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.
1. Returns
You may return products within 10 days from the date of delivery.
Items must be unused, unwashed, and in their original packaging with tags attached.
Proof of purchase is required to initiate a return.
Certain items, such as undergarments and final sale products, may not be eligible for returns.
2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 10 days, and the amount will be credited to your original payment method.
Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
3. Exchanges
If you need to exchange an item for a different size or color, please initiate a return and place a new order.
4. Return Process
Contact our customer support at support@zoractivewear.com or +917696488911 to initiate a return request.
Pack the item securely and include proof of purchase.
Ship the item to the address provided by our customer support team.
Once received, we will process your return or exchange accordingly.
5. Late or Missing Refunds
If you haven’t received your refund within the stated timeframe, please check with your bank or payment provider first.
If the issue persists, contact us at support@zoractivewear.com for further assistance.
6. Changes to This Policy
We reserve the right to modify this policy at any time. Changes will be reflected on this page with an updated effective date.
7. Contact Us
For any return or refund-related inquiries, please reach out to us at support@zoractivewear.com or +917696488911